Taguig City, Metro Manila – KMC Solutions Taguig City Permanent > 2 years experience Bachelor’s Degree Key Accountabilities Functional support including but not limited to installation, repair & maintenance of existing technologies under an ITIL framework Provide technology support to new & emerging technologies Liaise with external vendors as required to ensure timely resolution of hardware / software issues Facilitate/participate in engagements with client & 3rd party organisations on technology issues as required Escalate issues which cannot be resolved within SLA & communicate with client Participate in ongoing continuous improvement activities May be required to provide on-call support May be required to work outside of normal business hours for planned out of hours’ work Knowledge/Skills/Abilities 3-5 years’ experience as a Systems Engineer (Storage & Backup Experience in: o CommVault & CommCell o HP MSA SAN o NetApp SAN o Azure Storage o NetBackup Company description K…
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