Dempsey, Inc. – Manila City, Metro Manila – Inbound customer service representative Manila, National Capital Region Today, 12:08 PM Dempsey, Inc.This seal certifies that the information and activity of this Employer has been carefully verified by Worksvianet. » Job detail We are hiring full-time Inbound Customer Service Representatives to manage customer queries, feedback and complaints in a timely manner. You will be asked to log all types of calls and escalate complaints across a number of communication channels. To do well in this function, you must accept ownership for effectively solving customer issues, complaints and inquires. Candidate also needs to be able to remain calm when customers are frustrated and comfortable with working with various CRM. Appropriate qualifications: Must have completed at least 2 years of tertiary education practice working with customer support an advantage capability to stay calm when customers are stressed or upset Follow communication scripts when handling different topics Co…
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