Arvato – Philippines – Position Summary: The Trainer develops (with support from T&Q Manager) program specific and related training curriculum and modules and delivers training appropriately to new hires or existing staff to address training needs identified. Duties and Responsibilities · Deliver new hire training, official up-trainings and refreshers to all support staff · Responsible for the delivery of both soft skill and technical training · Provide weekly feedback on progress of new hire trainings to Quality & Training and Operations Manager · Contribute to the alignment with Team Managers and quality team to determine training needs. Every training is being surveyed. Survey results are the base for the before mentioned alignment · Develops and delivers program specific and related training curriculum and modules to address training needs identified · With the assistance of the Training & Quality Manager, creates tests and procedures to measure success of conducted training · Understan…
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