Vishay Intertechnology Inc – Taguig City, Metro Manila – Job Description: To lead and manage the Customer Complaint Handling and CAR Management including SUBCON Management. Directly worked with ASPAS Team for the needed details and information for each complaint received. Directly worked with FA Team and Product Engineering for the customer complaint analysis and electrical testing within the required cycle time.. Coordinates with Operations, Process and Product Engineering Team for the containment actions. Directly work with Process Engineering, Product Engineering, Operations, SUBCON and Customer Quality Team for the Root Cause Analysis and Corrective Actions of all customer complaints. Responsible for the 8D generation including approval process to meet the required cycle time. Ensure that all CA PA at SUBCONS are completed and validated with measure of effectiveness….
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