Manulife – Quezon City, Metro Manila – Job Description : Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Business Analyst and Training Lead will formulate the team’s training strategy, and have it implemented to enhance the Team’s skills and overall process performance. The candidate will establish a formal training process and its execution; and lead the development of training tools and platform for Change Management Services team. Key Accountabilities: Establish the training standards and requirements of the team. Be accountable for all training scope and training program management to meet desired objectives. Perform and/or lead the training needs analysis, design and development activities for the team. Plan, develop and deliver integrated training solutions/program that adhere to the team’s learning objective…
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