One of the most powerful tools business owners have at their disposal is the customer feedback survey. This allows you to gather information straight from the source and discover insights about what might be holding your company back. However, raw data is useless without the analysis need to uncover these insights. Though you may not think you’re much of a “math person,” the good news is that anyone can conduct survey data analysis with the right tools. Take a look at this resource from Chattermill to learn about basic data analysis strategies, and check out the visual summary of the guide below:
