Philippines – Applications Manager NNIT Philippines Inc Keywords / expertise : Application Management 5 – 10 years Published: 2018-10-24 APPLY Nationality Industry Function function Education Posted On 24th Oct 2018 Job Description The job entails: Ensure the team deliver a professional, customer focused and high performing development and maintenance service in line with agreed service scope and service levels. Participate in planning and status meetings with customer and report on progress, issues and status in general. Follow up on budget on T&M located SLAs in close cooperation with SDM (Service Delivery Management). Proactively advise on and propose value adding tasks to be executed and implemented within budget and timeframe Identify and initiate activities to optimise SLA profitcapability on an continuing basis. Provide Application services according to ITIL processes, agreed service levels and KPIs oIncident management oProblem management oChang…
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