Black Pearl – UAE – Philippines – Our client is a newly setup BPO company located in Ortigas, Pasig area, Philippines and they are looking for a Data Analytics Manager to manage an Analyst. In this role, you will have the following responsibilities but are not limited to: Understand business needs and objectives Develop strategies for effective data analysis and reporting Define company-wide metrics and relevant data sources Select, configure and implement analytics solutions Oversee all analytics operations to correct discrepancies and ensure quality Extract reports from multiple sources (e.g. operations, IT, customer feedback) Build systems to transform raw data into actionable business insights Apply industry knowledge to interpret data and improve performance Keep abreast of industry news and trends REQUIREMENTS To be considered for the role, you must meet the following criteria: Must have 3 years of experience in the said field Must have call center experience Should be knowledgeable in vario…
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