BPO Industry – Metro Manila – Japanese Helpdesk (Airline) BPO Industry – Taguig, Metro Manila Japanese Helpdesk (Airline) Posting Period: 2018/04/29 – 2018/07/29 BPO Industry Taguig City P 70, 000 – 80, 000 English, Japanese Job responsibilities: Responsible in handling travel related customer concerns and feedback Manage communicating with customers through email Attend to phones calls to resolve inquiries and concerns of Japanese customers Build strong client relationship and improve customer practice Liaising closely with internal departments and external entities for documentary requirements Preparation & submission of regular operational related reports Submission of necessary docum rents &eports Maintaining proper filing system Requirements: Native or Non-Native Japanese speaker JLPT N2, All level 2 ( Certificate not required ) Can speak, read and write Japanese Must be fluent in English At least High School graduate in Japan Customer Service practice is an advantage APPLY FOR THIS JO…
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