SolarWinds – Metro Manila – Collections Specialist, Associate SolarWinds – Taguig, Metro Manila Permanent Overview SUMMARY OF function The Collections Specialist, Associate is responsible for managing a portfolio of assigned accounts and for everyday collections activities. This includes working with internal and external customers to proactively identify and resolve problems that might delay payment of accounts to expedite cash collections. Employee has some expertise of routines and procedures in order to carry out different tasks which might involve numerous steps. Assignments provided include general expectations, deadlines and priorities. Responsibilities » Help to improve the Auto-Pay credit card payment method to a goal of 60%. » Responsible for managing a portfolio of assigned accounts receivables accounts » Tasked with identifying and resolving problems that might delay payment of accounts receivable cash collection and/or affect customer satisfaction » Tasked with meeting and/or exceeding…
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