Contact Email – Quezon City, Metro Manila – This is a Worksvianet job posting for: Japanese Customer Care Associate (#790,075,581) Job offer #790,075,581 in Philippines Position: Japanese Customer Care Associate income: P80,000-P85,000 Job location: Quezon City Schedule: Shifting Schedule Requirements: Filipino – Japanese Filipino who can speak, read and write Japanese JLPT N1, N2, N3 level With Good English communication expertise At least Sr. High School graduate or 2 years in college Customer Service practice is a plus Job responsibilities: Handle inbound, and / or outbound, and / or non-voice transactions with Japanese customers Ensure customer satisfaction in transactions by providing the best solutions for their complaints and queries. Ensure accurate documentation of each transaction Escalate transactions to proper parties following properprotocols Ensure compliance to all company policies and procedures Keep one-self updated, aware of, and compliant to all Company policies and procedures which in…
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