Sykes Asia, Inc. – Calabarzon – JOB DESCRIPTION Position: Customer Service Representative Job responsibilities: Answer questions and suggest solutions in relation to products and services. Resolve customer complaints via phone, email, or other media using the right processes / tools. Report problems related to customers, operations, telephone system, and/or system hardware/software to appropriate resource. Appropriate qualifications: Completed 2nd year of college education Excellent verbal and written English communication expertise no BPO practice required availability to work in SYKES Alabang Town Center, Muntinlupa on shifting schedules Why Join SYKES• Competitive income Package Program / Account Incentives (commissions on top of your basic pay) HMO eligibility within 30 days from Start Date Accident and Life Insurance Night Differential Paid Leaves Rice Allowance Clothing Allowance Laundry Allowance Hazard Pay 13th Month Pay (pro-rated located on start date) Employee Referral Program: …
Read more here:: Job Opportunity: Join SYKES Alabang | NEW ACCOUNT | Customer Care Representative