Etihad Airways – Metro Manila – Groups Sales Agent Etihad Airways – Manila, Metro Manila To manage both “direct accounts” and “groups”, optimising all guest interactions and opportunities to convert into sales results and maximise revenues. To supervise the efficient handling of all telephone enquiries, maintain excellent sales results and customer service whilst ensuring correct implementation of EY policies and procedures. Job RESPONSIBILITIES » Handle direct bookings from Government, Corporates, embassies, sports clubs and travel trade bookings, identifying and pursuing all potential opportunities to exceed the station Groups revenue targets. Demonstrate a thorough expertise of the Sabre Reservation system. » Handle groups enquiries; turning around new quotes within 24 hours and aiming to convert at least 20% into bookings by being pro-active and meeting customer and company requirements wherever possible as per the Groups materialization target. » Take ownership of existing group bookings and calendar for a…
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