West Corporation – Metro Manila – OPERATIONS TRAINER West Corporation – Makati City, Metro Manila Full time Job Description – OPERATIONS TRAINER (119895) Responsible for training assigned operations employees, which includes conducting training sessions, mini courses, in-service presentations, and client training presentations, as well as assisting in the development of training materials; observe trainees to identify where they are experiencing difficulty, and take instructional steps to clarify information; track enrollment of training participants and distribute enrollment information to appropriate departments; maintain a timely and accurate written record of all conferences and verbal warnings to support the decision to retrain or terminate a trainee ensuring the adherence to departmental policies and procedures Education * High school diploma or GED required * Additional post secondary courses taken in education, communications, English or a related field from an accredited college preferred practice * Min…
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