Cimpress/Vistaprint – Manila City, Metro Manila – The Manager position will have responsibility for 4 to 5 team leads in CARE Design Operations enabling cross-functional collaboration between operations and support teams. The Manager will seek to improve key metrics through increased quality, consistent conversion of design orders to print and increased customer satisfaction. This position is also responsible for maintaining performance through effective coaching, mentoring and motivating team leads and frontline employees. Your job will include: Ensuring that team leads meet and exceed established KPIs Participate in cross-functional communications and meetings to support the specified unit and domain in conjunction with support teams Promotes success by consistently analyzing process improvement opportunities Develop, adhere to, support and administer company policies and procedures as defined Resolve escalations Motivate, coach and develop team leads and design artists to reach their full potential through consistent monito…
Read more here:: Operations Manager, CARE Design Ops
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