Sitel – Mandaluyong City, Metro Manila – Summary of Primary Job Responsibilities Processes and interviews prospective employees for call center agent positions. Determines appropriate match of applicant skills to job responsibilities and supports administration of pre-employment testing and behavioral interviewing. Partners with site management to understand and anticipate recruiting needs to ensure appropriate applicant flow. Supports retention-building activities to achieve and maintain retention goals. Supports Recruiting Manager in administration of all recruiting and employment activities. Collaborates with operations, learning and clients in recruitment process improvement plans. Ensures that performance of each coordinator and specialist are on track Education: Bachelor’s college degree and/or equivalent combination of education and experience in HR or general business. Experience Target: At least two years of successful volume recruiting experience in a fast paced customer-focused environment. Call cente…
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