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The global BPO partnered with Far Eastern University for a fully digital end-to-end college job fair

Sitel Group®, a global leader in end-to-end customer experience (CX) products and solutions, through its learning and development program Sitel® Academy, joined Far Eastern University (FEU) for their very first university-wide virtual job fair. The event, entitled Online Recruitment Exclusive for Tamaraws (ORE Tams), was digitally attended by roughly 2,500 recently graduated and graduating students from the university and hosted over 30 top companies in the country.

“Participating in FEU’s virtual job fair was an exciting opportunity for us to meet the FEU graduates and students and present to them the wide pool of opportunities available at Sitel Group,” shared Eliane Therese Centeno, Learning Specialist and University Community Partner Ambassador-NCR, Sitel Academy. “We introduced them to the company, provided online tours, and with our digital recruitment solutions we were able to allow interested potential applicants to apply right then and there.”

Together with FEU and Prosple, a graduate recruitment service provider, Sitel Academy team members hosted three blocs of interested FEU students throughout one full day. Each bloc was introduced to the Sitel Barkada culture, shown various employment opportunities, taken through the company’s employee promise of “Learn, Lead & Grow with the Sitel Barkada”, and given a virtual tour of the different Sitel Philippines’ sites in Manila, Baguio, Tarlac, and Puerto Princesa.

To create an even more personalized experience, the Sitel Academy team invited Sitel Group professionals who were FEU alumni to share their personal experiences working for the company and their tips on starting a career in the fast-paced and growing IT-BPM industry.

After the presentations and live question and answer segments, interested participants were able to proceed to the Sitel Philippines Candidate Engagement Platform and begin the streamlined online application, assessment, and selection process.

“The virtual job fair is an exciting new event we’ve launched to allow students to learn more about different companies through virtual booths with live presentations, question and answer sessions, webinars, interviews, and much more all from the safety and comfort of their homes,” shared Maria Carmencita Suva-Alfonso, Career and Placement Office Director, FEU.

This event participation is another step in Sitel Group’s continued push to foster meaningful partnerships with learning institutions in the country, create innovative digital solutions, and bring job opportunities to even more Filipinos.

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With 90,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach.

EXP+™, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.

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