One of the most popular messenger applications in the world is WhatsApp. It will be difficult to find a person who has not installed WhatsApp in her or his smartphone. This application was initially released in 2009, and now we use an updated version of WhatsApp.
People use WhatsApp for multiple purposes. Most people use WhatsApp to chat with their friends, relatives, and all. Apart from this, the application is also used for business purposes.
This article will discuss the business features of WhatsApp. So, keep on reading till the end of the point of the article.
WhatsApp For Multipurpose
WhatsApp is an alternative to Skype. People love to use this application because it is user-friendly. If we compare it with Skype, you’ll see that creating an account on WhatsApp is easier than on Skype.
Account opening is the first step to providing a great user experience. In this step, WhatsApp can win your heart.
Business Profile of WhatsApp
Let’s go over the features of the business profile of WhatsApp.
1. Business Profile
When people connect with you through WhatsApp, they can see the location of your store, what type of your business, your opening time, your business, and more. You can share google location on your account setting so that people can click the link to know the address of your business.
Business profile similar to identity of your business. It’s more like a business card. However, you upload multiple photos on your business profile. Suppose you are doing hotel business, so you can upload multiple pictures of your hotel and rooms in your profile picture.
2. Fast Replies
Answers to the most frequent question- most interesting Feature of WhatsApp business profile. You can make your brand-new customers happy by giving fast answers.
WhatsApp business profile is used to conduct many government programs. Many countries use this application to provide
Best service to their citizens.
To reply to a common question, no need to spend more time just typing “/” on your keyboard and selecting the appropriate answers to that question.
3. Automatic greeting Feature
Suppose you message a person who has a business account; you will get an automatic greeting message without being seen by the account owner. One of the most interesting features of WhatsApp.
In this way, you can greet your new potential customers without spending extra time. Now, many home-based and independent business owners use WhatsApp due to this Feature.
4. Label Contacts
You can organize your customers by categorizing them in different labels to better understand them. You may have huge contacts, and it is quite problematic to access all contacts. WhatsApp helps you by giving a label feature.
Steps to add a label to a new contact: Click the menu button on the client’s chat page > choose a label and then save.
Steps to add a new label: Click the menu button on the client’s chat page > click “New label”> and click save.
5. You Can Access Message statistics
When you are doing business, you should analyze the message of your customers. WhatsApp provides this service to users. You can understand how many people read your message and how many messages were sent and delivered.
To access this, follow this step- Tap the Menu button > Settings > Business Settings > Statistics.
Personal Profile of WhatsApp
On the other hand, the other side of WhatsApp is personal profiles. Till now, we have been talking about the features of business profiles; now, we are coming to the point of personal profiles on WhatsApp.
1. Status upload
In the new version of WhatsApp, we can upload videos and images on WhatsApp status. How many people see it? You can also view this matrix. Going to the option of status privacy, you can select which contacts can see your status and who cannot.
2. Payment process
WhatsApp deals with multiple payment applications. Money transfer is one of the important features. On the right-up side of the keyboard, you will see the payment options.
3. Current location share
If someone cannot find your current location, you can share it via WhatsApp. This Feature helps the delivery boy.
4. Interesting emoji
WhatsApp always updates itself by providing new emojis. People enjoy it too much. In recent updates, WhatsApp provides another feature – reacting to individual messages by emojis.
5. Fingerprint lock
To secure your personal WhatsApp, you can lock it with your fingerprints. WhatsApp is not like other social media or message platforms. It is more personal. To chat with you, the person needs your phone number.
Moreover, WhatsApp is a more secure application than other messaging platforms.
Final Words
WhatsApp is fabulous for both personal and business. Users are pleased to use this application. Study shows that 2 billion people use WhatsApp worldwide. You may now understand the popularity of WhatsApp.
Hopefully, you will enjoy reading this article. Then, you can visit our website to learn more interesting facts about applications, technology, and games.
Author Bio: Chris Blair, a freelance writer. He is loving every bit of it. Her niches are marketing, lifestyle, wellness, travel and entertainment. Apart from writing, Chris loves to travel, binge-watch, research conspiracy theories, Instagram and overthink. Toppreference Bigjarnews Okeymagazine Globalbusinessdiary Smallbusinessjournals Lawyersinventory Moneyoutlined