● In the agentic era, service-intensive brands will need to consider the brand impact of the generative AI-based agents’ personality on their customers in every interaction ● Amdocs global study, including the Philippines, reveals consumer preferences …
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Embracing Chatbots and AI in Online Marketing: Enhancing Customer Experience
To enrich and improve the overall customer experience, it refers to the use of chatbots and artificial intelligence (AI) technology in the field of online marketing. It acknowledges the potential of these technologies to personalize and …
Continue readingHow AI can Improve Customer Experience?
We know that artificial intelligence has taken over every other business, and AI programs and services have already started transforming the market. While AI and automation are being used to save time and money, there …
Continue readingHow AI is affecting the Future of Small Businesses
Adding AI to your small business tech stack can seem like a daunting task. Part of the problem lies in the way AI is perceived. It’s easy to fall into the trap of thinking that …
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