Manila, 29 July 2020 – AirAsia, at the core of its being, operates to ensure “Now Everyone Can Fly”. For many years, AirAsia has successfully helped guests achieve their travel and lifestyle aspirations. This, however, …
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AirAsia’s virtual Allstar now on WhatsApp
SEPANG, 28 July 2020 – Getting great customer service with AirAsia is about to become easier than ever before as the company’s virtual Allstar, AVA, has launched on popular messaging application, WhatsApp. Chief Customer Happiness …
Continue readingAirAsia repatriates Filipinos from India, sets its longest flight record
MANILA, 20 July 2020 – AirAsia Philippines (Z2) marked its longest flight to date over the weekend on a mission to repatriate 125 Filipino sea crew from India. The 14-hour flight, which flew from Gujarat, …
Continue readingAirAsia sees steady improvement in performance since resumption
AirAsia Philippines noted a positive improvement in its performance as commercial flights gradually resumed in June. Since the easing of travel restrictions, seats sold for the month of June increased by 30% compared to the …
Continue reading[Updated as of 28 May 2020] AirAsia mounts special recovery flights in PH
MANILA, 28 May 2020 – Following respective local government and foreign embassy requirements, AirAsia will be mounting special recovery flights for those affected by the enhanced community quarantine situation in Luzon, as well as in …
Continue reading[Updated as of 27 May 2020] AirAsia mounts special recovery flights in PH
MANILA, 27 May 2020 – Following respective local government and foreign embassy requirements, AirAsia will be mounting special recovery flights for those affected by the enhanced community quarantine situation in Luzon, as well as in …
Continue reading[Updated as of 26 May 2020] AirAsia mounts special recovery flights in PH
MANILA, 26 May 2020 – Following respective local government and foreign embassy requirements, AirAsia will be mounting special recovery flights for those affected by the enhanced community quarantine situation in Luzon, as well as in …
Continue readingAirAsia enhances digital self check-in as part of safety procedures prior to resumption of flights
Manila, 25 May 2020 – AirAsia has rolled out a number of additional safety procedures prior to the resumption of its flights, including enhanced digital self check-in procedures. AirAsia check-in kiosks at airport terminals have …
Continue reading[Updated as of 25 May 2020] AirAsia mounts special recovery flights in PH
MANILA, 25 May 2020 – Following respective local government and foreign embassy requirements, AirAsia will be mounting special recovery flights for those affected by the enhanced community quarantine situation in Luzon, as well as in …
Continue readingTravel Advisory: Credit Account with 2-year validity now an option for flight bookings up to 31 July; the validity of existing Credit Accounts to be extended also
[Updated as of 20 May 2020 at 1100hrs GMT+8] SEPANG, 20 May 2020 – AirAsia guests with flight bookings departing between 23 March and 31 July 2020 can now choose between a Credit Account with …
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