Tagged: online jobs

Amazon – Cebu – n Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. Knowledge & Skills Required Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills – ability to clearly understand and state the issues customers present Ability to concentrate – follow customers issues without distraction to resolution Good composition skills – ability to compose a g…

Philippines – This is a part time role that you can work on distantly from any location. We are considering candidates who can contribute to that role anywhere from 5 to 40 hours a week. You will be assisting students from around the world in tackling academic questions and problems. Your job will be to collect, analyse and evaluate the information efficiently, communicating it back in the form of a coherent answer, which precisely addresses the initial questions of a student. From the very beginning you will be exposed to challenging assignments, which nevertheless will be based on your area of interest and passion. Depending on the area of interest, you can specialize in book reports, article/movie reviews, research and analytical papers. We are therefore looking for talented students and graduates in Economics, Finance and Accounting, Law, Business and Marketing, IT and other areas. Benefits: – Competitive compensation with performance-based bonuses – Flexible schedule – Constant flow …

Thomson Reuters – Manila City, Metro Manila – Job Description Respond to customer inquiries via phone, email and chat, etc. May respond to inquiries regarding a specific or more complex product or a specific customer (based on customer size or revenue tied to customer) Inquiries will vary but typically include address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc. Ensure each customer contact is handled in a manner consistent with the Thomson Reuters brand and values to maintain customer satisfaction and retention. Uses analysis along with policies and procedures to resolve customer issues. Interpret customer contract and assess downstream impact to mitigate any recurring issues. Identify prospects for additional products and services; send leads to appropriate sales representatives. May assist field representatives in account maintenance. Log and classify al calls and request for assistance in the call tracking database. Filter and escalate inquiries as appr…

Ortigas Center, Pasig City – 24-Apr-2019 Location: PH Company: Teledirect Telecommerce ACCELERATE YOUR CAREER – JOIN TELEDIRECT TODAY Are you looking for an amazing job with an attractive package that rewards your outstanding skills? Our client is an American multinational company leading the hospitality industry and connecting people to unique travel experiences at any price point in more than 33,000 cities and 192 countries with world-class customer service and a growing community of users. Teledirect Philippines is looking for enthusiastic, passionate and smart Customer Experience Specialists that can provide personal and efficient solutions for our client’s travelers’ experiences. Overview of the role Provide friendly and efficient service to the hospitality community of our client Be the first point-of-contact to handle and resolve customer concerns Respond professionally to inbound phone calls including urgent situations Identify and escalate issues appropriately Research information and …

Pasig City, Metro Manila – Pasig Company Information Global Headstart Specialist, Inc. 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippin Makati, Not in US 1800 Website: Job Description * Day Shift * Local Accounts * 1 Day Process * Night Shift * You name it, we’ve got it! Connect with Global Headstart and we’ll help you get a job. Job Description: – Resolve customer complaints via phone, email, or social media – Assist with placement of orders, refunds, or exchanges – Utilize computer technology to handle high call volumes – Attempt to persuade customer to reconsider cancellation – Inform customer of deals and promotions ENJOY THE FOLLOWING PERKS AND BENEFITS: -Competitive basic salary plus non-taxable allowance (earn 16k to 22k depending on the account) -Comprehensive Health Plan for you & your loved ones (Medical Insurance, Dental Insurance) -13th Month Pay/Holiday Pay/Overtime Pay -Night Differential (15% to 20%) -Sleeping Quarters and Unlimited Coff…

Sinobridge (Philippines) – Masbate – Male or Female, not more than 30 years old – With or without sales experience – With excellent communication skills – Salary starts at 310.00/day with……

Aeronavigation Academy International – Metro Manila – ATPL Integrated training programme is the fastest way to acquire a commercial pilot licence allowing you to start working for an airline. This is an……

Citigroup – Manila City, Metro Manila – Finance and Risk Shared Services based in Manila, Philippines aims to align financial and management reporting processes across the Asia Pacific region to have a common set of processes, thereby ensuring the efficient and effective execution of control, reporting and analysis requirements. By partnering with Country Financial Control, the organization strives to improve the efficiency of this common function by reducing defects and improving cycle time. The program involves the identification and transition of the activities from Country Financial Control into Finance and Risk Operations. This shared service also relieves the businesses of routine financial control and reporting activities thus allowing legal vehicle financial controllers to concentrate on high level, value added analytical activities. These processes are continuously reviewed to achieve Six Sigma quality while maintaining integrity of financial and management reporting. The analyst will take responsibility for the…

Ortigas Center, Pasig City – Main Responsibilities Actively monitor a quantity of security cameras remotely using our computer systems Utilize critical thinking and analytical skills to determine if what you see is suspicious or criminal Dispatch police or fire in the US when necessary Must be able to use maps to figure out locations of cameras on properties Must be able to contact clients via phone and email professionally when needed Must be able to adapt to change and growth Must be able to sit for long periods of time Must possess a positive attitude Knowledge on MS Word, Excel, Email, General Internet and Computers. IMPORTANT: MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE- INCLUDING BUT NOT LIMITED TO HOLIDAYS AND NIGHT SHIFTS. Minimum Qualifications Bachelor’s degree or higher Experience in security field preferred, not required Required language: Fluent English Strong analytical and critical thinking skills required This is a full-time position. Usually daytime, but must be able to work as needed on evenings, …

GroupM – Manila City, Metro Manila – Work the Future! Start your career with GroupM Philippines and be globally competitive in the industry. MediaCom, the largest media agency of GroupM is looking for talented and passionate individuals to join the Group as Digital Planner. In this role, you will have a huge opportunity to showcase your skills as you work across local and multinational brands/categories. Reporting of the Role The Digital Manager reports to Associate Digital Director 3 Best Things About the Job A fun environment that combines the best of being entrepreneurial whilst at the same time being part of the largest digital marketing Agency in the Philippines. Dedicated leadership team with a focus on team development and people management. As the largest client in the agency, there is constant access to the Senior Leadership team and the best talent in the agency/industry. A role with high exposure to the country’s top companies and brands. Measures of Success In three months: An understanding of…

Ortigas Center, Pasig City – General Manager/Office Manager Main Responsibilities Learn and be able to perform all positions below you that you will oversee Recruit, hire, train individuals to serve as security video monitoring agents Be able to troubleshoot computer issues Give great client service in the event that you have to contact a client Perform accounting, payroll, and HR Duties according to legal standards Monitor and praise employee performance, adjust when necessary Scheduling employees, maintain attendance General administrative duties General upper management duties Create a positive environment and maintain high employee morale As the General Manager (GM) of our Philippines office, you will be the head leader of this location. We are a US based video surveillance company, providing remote video monitoring services to clients in the US. Your duties will entail, but are not limited to the above list under “Main Responsibilities” Minimum Qualifications Bachelor’s degree or higher Experience in securi…

Cebu City, Cebu – Job Offer: BPO/Call Center/KPO Jobs Salary: ₱ 15,000 Region: Cebu City: Cebu City JOB DESCRIPTION Manipulate systems and escalate issues to the appropriate personnel for final resolution. Performs other duties as assigned. JOB RESPONSIBILITIES Meet and surpass client satisfaction and responsiveness goals Acquire customer’s information and facts and ascertain the matter by assessing and considering the challenges; Manage significant support concerns and requests, accommodate escalations and critical challenges and questions Dealing with customer queries and complaints Providing advice about visas or passports Recruiting, training and supervising staff JOB QUALIFICATIONS Finished High school or College No experience required Good to excellent communication skills Typing speed of at least 25 – 30 wpm Computer and Web proficient Willing to work in changing work schedules Amenable to work in CEBU 09178(Mention Sheryna when calling)'”>…